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Privacy Policy

WHO WE ARE

Planet Retail Holdings Pvt. Ltd. , Accessorize India owns and operates this website and is responsible for the personal information you submit via our website. We are an accessories company from London, UK. If you have any queries about the security of your personal data that have not been answered here, you can contact our Customer Service Team EMAIL or CONTACT NUMBER.

KEEPING YOU SECURE ONLINE

When you shop online on our website for the first time we ask for information like email address, name, address and mobile number. These will be stored in the “my account” if you register while making a purchase to facilitate faster checkout next time. We capture order details to ensure that your products are delivered in time. Any payment information you fill up reaches our Payment Gateway in an encrypted version, through a SSL - a special security layer.

KEEPING YOUR PASSWORD SAFE

We do not save any passwords but we can help reset it. Remember to keep your Accessorize account password safe! We are not liable for any loss or damage that might arise due to disclosing of the password.

HOW WE COLLECT YOUR INFORMATION

We collect certain information in order to personalize your experience and assist your purchase in the following ways: Information that you voluntarily share with us. Information collected while registering, consent for sending an e-receipt, sign up newsletters, email exchanges with our customer support. The information we collect includes name, email, date of birth, address and mobile number. Information we collect through your use of our website. We use of cookies, pixels, log files and other tech to collect information regarding your mobile device, computer hardware and OS used to access our website. This may include the following: IP address of device(s) used Browser type Operating system and device type Referring website addresses Access times and dates Approximate location

HOW WE USE YOUR INFORMATION

To process your online orders. To provide admin support for your account For customer service queries Crime and fraud prevention (when we might also share it with the police or other authorities if required by law) For Marketing if you have 'opted in' to receive our newsletters. Managing promotions or contests on our Website For customer analysis

WHO DO WE DISCLOSE OR SHARE YOUR INFORMATION WITH?

We only share your personal information with our suppliers to process orders, for administrative support and with our marketing agencies if you have opted for newsletter. We only store your information as long as we need to, for the purposes listed above.

CHILDREN

You are required to be at least 16 years old to create an account. Should we discover that an account is created with information of a below 16 person, we reserve the rights to delete the same.

COOKIES

Like most websites we use cookies to offering you an unparalleled experience and great service. There are various cookies types and behave differently. A cookie is way of transferring pieces of information collected by our website back to us helping us deliver a personalized experience to you in future. Website functionality cookies enable you to browse our website and use all our functions, like your Bag or Account pages. Website analysis cookies help us to measure how people are navigating withing our website. Customer preference cookies help us to ensure that your online experience is simple, hassle-free and relevant. Targeting cookies help deliver online advertising campaigns and more importantly, they limit the amount of times you see any of our ads, so you don't get fed up!

If you are facing an issue with accessing secure pages there may be a firewall blocking it.